As the demand for remote monitoring and secondary source alarm verification continues to increase, so does the need for audio solutions. The widespread adaption of audio security technology has left many with questions surrounding compliance requirements. Audio monitoring is very much legal in the United States, where there is no expectation of privacy or when prior consent has been given, whether it is expressed or implied.
The key to installing audio, while keeping in-line with U.S. regulations centers around smart integration and a few best practices:
Post Clear Signage
While it may seem simple, this first step is crucial when deploying audio solutions. Place clear and visible signage communicating that audio and video surveillance are taking place. These signs can be mounted in entryways, reception areas, and on front doors allowing those who enter the facility to be immediately aware of the monitoring taking place. This action removes the expectation of privacy, which is what monitoring policies require for public spaces.
When deciding on the placement of audio monitoring devices, consider where video surveillance solutions have already been installed. Simply use acceptable camera placement as a makeshift guide for where audio should, and should not, be installed. If a camera should never be mounted in a restroom, neither should a microphone.
Reassure the Purpose of Monitoring
Make sure that both staff and visitors alike are aware of the purpose behind the audio monitoring. Reiterate that audio will only be used to investigate and resolve issues, enhancing the safety and security of everyone in the facility. Similarly, for decibel-level threshold alarming it is important to note that the software only listens to sound patterns, as opposed to the words themselves.
These are three best practices for audio security compliance. See our Audio and the Law page for statutes by state: Louroe.com/Audio-the-law-in-your-area . For any questions related to a specific deployment, it is always best to seek legal counsel