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Need
New York car dealership Bill Kolb Jr. Subaru is the largest Subaru dealership on the East Coast. At any given time, the dealership has 400-500 cars on their lot. Over the last 16 years, Bill Kolb Jr. Subaru has experienced exponential growth. Business has gone from selling two cars per month to more than 250. There was just one challenge that plagued their bottom line: auto theft. Cars were stolen off the lot multiple times. The dealership’s current surveillance solution was ineffective, delivering low quality images that were useless to the police.
Solution
The Bill Kolb Jr. Subaru team decided they needed an improved, cost-effective security system and turned to S.O.G. Security, Inc for a recommendation. The New York-based integrator suggested the dealership install IP cameras from VideoIQ (today known as Avigilon), and microphones from Louroe Electronics. By adding audio, the end user would have a complete surveillance solution and central station guards would be able to see, listen and speak to anyone who walked onto the car lot.
Results
In the summer of 2012, S.O.G. Security installed seven VideoIQ ICVR HD cameras and three Louroe Electronics’ TLO-A two-way speaker microphones in the car dealership’s parking lots. The audio-video system has played a critical role in protecting property, discouraging trespassers, identifying security threats, verifying alarms alerting unauthorized individuals that they are being monitored and deterring suspects from committing any further offenses. Since the installation of the new technology, there have been no major crime occurrences.
Bill Kolb Jr. Subaru is the largest Subaru dealership on the East Coast, housing 400-500 cars on their lot at any given time. Over the last 16 years, Bill Kolb Jr. has experienced great success, but auto theft has continued to plague its bottom line.
“From 2010-2011, I personally saw 3-4 cars being stolen off the lot,” said James McVoy, I.T. Manager at Bill Kolb Jr. Subaru.
The dealership did have an analog video surveillance system inside their facility. However, the system was expensive and the images that the cameras captured were of low quality.
McVoy did a lot of research on the best security integrator companies and eventually found Alex Torres, who is the president and owner of S.O.G. Security, Inc. based in New York. Torres suggested that Bill Kolb Jr. Subaru install IP cameras from VideoIQ (today known as Avigilon). He also advocated using audio with the cameras to create a complete surveillance solution.
Based on a recommendation from his distributor eDIST, Torres suggested Louroe Electronics’ listen-talkback speakerphones for the project. The audio solutions are known for their unparalleled microphone quality and durability. In fact, Torres now refers to the intercoms as “the best speakers out there.”
In the summer of 2012, S.O.G. Security installed seven VideoIQ ICVR HD cameras and three Louroe Electronics TLO-A speaker microphones in the car dealership’s parking lots. Each two-way audio speaker microphone was placed below a camera– two were in the primary lot near the front and rear entrances. The other TLO-A units were placed in the back lot near the entrance. The strategic location of the cameras and speakerphones allowed security staff to see everyone who entered and left the premises.
The audio-video system has worked well and has helped decrease crime.
“There were times when people were walking around the car lot and it was obvious they were up to no good,” said Torres. “The cameras picked up on the individuals and alerted central station. The guard was able to talk down to them and they pretty much left the property immediately.” The audio component of the security solution has also played a critical role in verifying and identifying false alarms.
“The luxury of having the Louroe speakers is that we can actually talk down to customers to find out if the person is trespassing, browsing the lot, or dropping off their car for service,” said McVoy.
McVoy went on to say, “For certain companies, having audio and video is important to ensure security. But for our type of business, it’s mandatory.”
Featured Product
The TLO-A, a two-way communications device featuring an active speaker for high volume penetration and a microphone for superior sound capture, together in a single, weather-resistant housing. Intended for outdoor or large coverage applications, the TLO-A provides both listen and talk-back capabilities eliminating the need of a mid-span audio amplifier or interface device. The omni-directional microphone picks up audio within a 30-foot diameter of the device and yields exceptional line-level audio output. The TLO-A can be seamlessly integrated with other audio receiving devices such as NVRs, IP Network Cameras and Video Servers.
Integrator
S.O.G. Security, Inc.
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