How Do the DigiFact® 830 and VeriFact® 525 Improve Nurse/Patient Communication in Hospitals?


The need for new healthcare protocols has become increasingly evident following the COVID-19 pandemic as healthcare workers have face unprecedented challenges—from overwhelming patient intake to medical supply shortages to physical and emotional burnout. One of the most prudent lessons learned from the pandemic is to invest in security technologies that also enhance health and safety.

How can we better protect our frontline workers during times when our hospital has an influx of patients with infectious diseases and the risk of transmission through person-to-person contact is at an all-time high?

As an integrator, this is undoubtedly a question you will hear, if you haven’t already, from your healthcare customers. Luckily, we have a solution for you: consider recommending Louroe Electronics’ DigiFact® 830or the Verifact® 525, which can be integrated with  a surveillance system to provide contactless, two-way communication to ensure your staff and patients are kept safe.

Hands-free Communication

It comes as no surprise that the demand for contactless security technology has seen a sharp increase this past year. Along with remote video monitoring, bi-directional audio solutions have played a pivotal role in establishing new safety protocols amongst hospital staff and patients.

In the case of treating highly infectious patients in containment wards, minimizing in-person contact is an important best practice. Giving medical staff the ability to talk with a patient from a remote location reduces the risk of disease transmission while also saving valuable time and resources. Instead of a nurse having to put on Personal Protective Equipment just to enter a room to check on the status of a patient, a nurse can speak to that patient from the nurse’s station through a two-way speaker microphone like the DigiFact 830 or VeriFact 525.

Benefits for Healthcare Customers

When integrators install the ceiling mounted DigiFact 830 or the wall mounted VeriFact 525 in patient rooms, healthcare customers gain increased sound clarity for situational awareness and two-way communication. Emergency rooms and waiting rooms are also prime locations for audio solutions. Depending on the time of day, such as 3 am, or workload of the staff, these locations can be under monitored, which can lead to precarious scenarios that escalate before security personnel can intervene.

As an IP microphone, the DigiFact 830 also enables the detection of certain sounds (such as belligerent voices or aggression). Depending on the time of day, such as 3 am, or workload of the staff, these locations can be under monitored, which can lead to precarious scenarios that escalate before security personnel can intervene. With the ability to provide threat detection, the DigiFact 830 offers essential early warning alerts to mitigate issues before they get out of hand.

Key Takeaways

By incorporating speaker microphones into hospital security systems, integrators help hospitals combat the risk of transmission between patients and staff, providing instrumental value. As a network audio solution with PoE connectivity and ONVIF Profile T compliance for interoperability, the DigiFact 830 offers enhanced customization as well as the ability to add audio analytics software. The VeriFact 525, an analog microphone, allows for easy plug-and-play installation into an existing surveillance system. Integrators who offer bi-directional audio solutions like the DigiFact 830 and VeriFact 525 will distinguish their portfolio from the competition as customers will keep coming to you for solution recommendations, and ultimately, more business.