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This document contains the privacy practices for the Louroe Electronics® website. This site is owned and operated Louroe Electronics, Inc, a California corporation (“LE”). This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (“PI”) is being used online. PI, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PI in accordance with our website.

1. How Does Louroe Electronics® Collect Information?

Our web server automatically recognizes and collects certain types of PI. In addition, we collect information given by the visitor to participate in activities on the Site, such as requesting email newsletters, training materials, blog recording and/or contacting us through one or more of our contact email addresses or the Let’s Talk feature of the Site. The other information we collect is PI such as name and password and email address. We also collect aggregate tracking information derived mainly from tallying page views throughout our Site.

Sometimes we use a technology involving “cookies”, which enables the websites to store certain user information on your computer in order for us to customize your experience when accessing the sites. If a visitor has enabled cookies in their browser, we also will send a cookie file that will only store a unique, random session ID that is maintained throughout the session to track the pages visited, allowing us to provide visitors to our Site with certain conveniences, such as delivering unique content. We also use cookies to track the path of users through our Site, and to keep track of where they came from (for example, if they arrive via a search engine). We, along with third-party vendors use first-party cookies and third-party cookies or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

It is also possible that a visitor may come to our Site via a third-party operating another site. While we are not responsible for the privacy practices of such third parties, certain online and email advertising-related vendors may use pixel tags, web beacons, clear GIFs or other similar technologies in connection with their sites to help manage our online and email advertising campaigns and strengthen the effectiveness of such campaigns. For example, if a vendor has placed a unique cookie on your computer, the vendor may use these technologies to recognize the cookie during your visit to their sites and to learn which of our online advertisements have brought you to our Site and the vendor may provide us with information for our use which may be combined with your existing PI with us.

Most browsers automatically accept cookies as the default setting. Users can modify their browser setting to reject our cookies or to prompt the user before accepting a cookie by editing the browser options. Users can also set preferences to how your browser advertises to you or can opt-out altogether as part of the browser options. However, if a browser is set not to accept cookies or if a user rejects a cookie, some portions of the Site and services may not function properly.

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

2. How Does Louroe Electronics® Use Information?

We use your PI solely for our own business in our sales and marketing activities.  This may include responding to your customer service requests, administering a contest, promotion, survey or other site feature, processing your transactions, emailing you regarding your order or other products and services, to follow up with sales calls, or to follow up with you after correspondence (live chat, email or phone inquiries).

Any PI provided by you and/or collected by us will be handled by us in an appropriate and considerate manner. We will only use your PI to support our mutual relationship, to understand your needs and to improve our support for your needs.

On occasion, we may contact you to provide you with market information that we believe is of interest to you, or we may ask for your opinions in a market survey. We may also notify you of your ability to subscribe to a number of e-newsletters that provide, for example, up-to-date information on our current products or solutions. You will always have the option of telling us whether or not you want to receive such market information or be involved in our research activities.

Email addresses provided by users of the Sites will only be used to send email from or related to LE. LE strictly enforces e-mail privacy, and e-mail addresses and other PI are not sold, leased or bartered to or with any third parties.  Passwords are maintained in strict confidence and are not used for any other reason than for identifying the individual signing on to the Site.

3. How Does Louroe Electronics® Disclose Information?

Your PI is only used within LE and only shared with its sales representatives as needed to follow up with you and to service your needs.

We do not sell, trade, or rent your PI to others without your express consent. We may disclose information to a third party to (a) comply with laws or respond to lawful requests and legal process, (b) to protect Louroe, agents, customers, and others including to enforce our agreements, policies and terms of use or (c) in the good faith belief that disclosure is needed to respond to an emergency, or protect the personal safety of any person. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may share PI in connection with an acquisition, merger, or sale of all or a substantial portion of our business, with or to another company. In any such event, Members will receive notice if their data is transferred and becomes subject to a substantially different privacy policy.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

4. Your Right to Access and Amend Your Personal Information

California Online Privacy Protection Act (“CalOPPA”)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our homepage or as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
  • You will be notified of any Privacy Policy changes via Email and can change your PI by emailing, by chatting with us or by sending us a support ticket

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we allow third-party behavioral tracking.

Children Online Privacy Protection Act (“COPPA”)

When it comes to the collection of PI from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices Principles

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect PI.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur we will notify you via email within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to send information, respond to inquiries, and/or other requests or questions, and to market to our mailing list or continue to send emails to our clients after the original transaction has occurred. To be in accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

5. Your Right to Access and Amend Your PI

You have the right to request access to the PI that we record about you. Your right includes the right to view such information and copy it in person, or request that a copy of it be sent to you by mail (for which we may charge you a reasonable fee to cover our costs). Your right also includes the right to request corrections, amendments or deletions of any PI that is in our possession.
The procedures that you must follow to request access to or an amendment to your PI are as follows:

Submit a request in writing to Louroe Electronics at the address below. The request should include your company name, first and last name, address, telephone number, and the recorded information to which you would like access or the specific information in dispute and the identity of the document or record that contains the disputed information. The request should state whether you would like access in person or a copy of the information sent to you by mail. Upon receipt of your request, we will contact you within thirty (30) business days to arrange providing you access in person or the copies that you have requested or to notify you either that we have made the correction, amendment or deletion or that we refuse to do so and the reasons for the refusal, which you will have an opportunity to challenge.

6. Contact Louroe Electronics®

If you have any questions about our Privacy Policy or practices, please contact us at www.louroe.com/contact or at:

Louroe Electronics
Attn: Marketing Department
6955 Valjean Ave.
Van Nuys, CA 91406

We are always glad to hear your questions or comments.

6. Changes to this Privacy Policy

This Privacy Policy may be changed or updated by us from time to time by posting such changes on the Site. When we post changes to this Privacy Policy, we will revise the “last updated” date at the bottom of this Privacy Policy. We encourage you to periodically review this Privacy Policy to be informed of how Louroe Electronics is protecting your information.

This Privacy Policy was last updated on 07/01/2017

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